Whether you have a question about a calculator, want to flag a rate that's out of date, or are interested in partnering with us - drop a line below. Editorial corrections are prioritised over everything else.
We aim to acknowledge every email within one working day (Mon-Fri, 10am-7pm PKT). For editorial corrections backed by a verifiable source (an SRO, a Finance Act clause, an FBR circular), we usually push the fix the same day. For feature requests we'll reply with a triage decision within a week.
We don't use auto-responders, ticket queues, or chatbots for inbound mail - a human reads every message. If you're reporting a rate that's wrong, please include the page URL and the source you'd like us to use; that's the fastest path from your email to a corrected calculator.
Easy Tax Online does not ask for, store, or transmit your CNIC, NTN, full name, bank account, or any IRIS password. Please do not include these in your message. If your support request relates to a specific issue with your tax draft, describe the problem in general terms - we can diagnose almost everything without seeing your personal numbers.